Maximizing Your Rental Income.
Bayside Management & Leasing Owner FAQs

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Why use Bayside Management & Leasing as your property management company?

Renting your home out to a complete stranger can be very scary. Failure to adequately screen tenants, an owner faces the possibility of unpaid rent, damages and possible evictions. At Bayside Management we screen our tenants very thoroughly. We have developed a point and grade system for screening tenants. The tenants are screened based on credit, rental references, home ownership and job history and information obtained via public records. Based on their final point score, they are either qualified or not. With our company no tenant will qualify for a property if their references are negative. Although screening and securing a good tenant is critical, it is only the first step in the process. Next comes the move in, documentation of condition, lease signing, monthly rent collections, routine inspections, monthly financial statements and eventually the move out and turnover of the property to find another tenant, all while following the law. We are educated in property management and our team of professionals will handle every step for you, all while keeping you informed.

What is your detailed marketing strategy for vacant properties, including online platforms, professional photography, and showing procedures?

To get your property rented, we must photograph and gather all data pertaining to your property. We list your property in a number of different ways all with the expressed intent of maximizing the property’s exposure, including the Realtors’ MLS (Multiple Listing Service) – a data base which is available to all real estate agents county wide. We place your property on our website, as well as listing the property on Craigslist, Trulia, HotPads, Zillow and numerous other Internet sites, and post a sign for drive by traffic and/or walk by traffic. We have a leasing agent available to show properties when prospective tenants call. We answer our phone lines so prospective tenants can get through to us.

How does Bayside Management & Leasing leverage market data and analytics to accurately determine the optimal rental price for my property?

Pricing a property correctly is the most critical decision an owner can make to start off on the right foot. Rental price determines everything – how fast a property will rent, what type of tenant you will get, etc. We will conduct a comparative market analysis for you from a variety of databases. This report will show what properties are available for rent in comparable neighborhoods and what all properties in those areas have rented for in the last few months. Based on the price per square foot of the averages we see, we will multiply that by your square footage to come up with “fair market value”. It is always advisable to list your property a small amount below the competition or below fair market value. Tenants who have good credit and income are looking for a deal, they know they will qualify and want the best bang for their buck, so well priced properties attract good tenants. Over pricing your property by even $50 could end up costing an owner months of vacancy and is rarely ever worth it in the end.

What is Bayside Management & Leasing's comprehensive tenant screening process, including credit, background, and rental history checks?

We have an extensive screening system. All information on the tenant will be relayed to you if you so desire. Sometimes if the tenant scores lower than required, additional security deposits can be requested.

What is the typical timeline for receiving rental income each month, and what methods does Bayside Management & Leasing use for owner disbursements?

Bayside Management will distribute funds as timely as possible, generally by the 10th business day. To speed up the receiving of funds we encourage all owners to work with us to set up electric funds transfer.

What is Bayside Management & Leasing's protocol and support process for addressing late rent payments and, if necessary, initiating eviction proceedings?

Rent is due on the first day of the month and there is no grace period. If rent is not received by the 3rd of the month we make a courtesy phone call, if by the 5th the rent still isn’t paid then the eviction process is started. It begins with a “3-day Notice to Pay or Quit;” If the tenant still has not paid by the end of the period, the 3-day notice is followed by an unlawful detainer. This is legal proceeding where the courts will grant you the right to repossess the unit. If an owner was granted the right to repossess the unit and the tenant is still not out, the tenant can be physically removed from the property by the sheriff’s office, the locks are changed and the property is secured. Complete evictions are very rare. Tenants will usually pay or move out at some point during the process.

What proactive measures does Bayside Management & Leasing take, including regular inspections and property condition reports, to prevent and identify tenant-caused damage?

Many property management companies claim they inspect properties; but when pushed on the issue, you will find out at best they are doing a “drive by” once a year. With Bayside Management, we go into the property at least once per year during the occupancy of the tenant, take photographs, and do a report for our owners. This provides great peace of mind for our clients to know how the tenants are living, decorating and caring for the property. We also inspect the property anytime we have to go out for routine maintenance calls.

How does Bayside Management & Leasing handle situations involving unauthorized occupants or lease violations within a rental unit?

Most rental agreements provide that the premises are to be occupied by the tenants named on the lease, and no one else, and that there is no right to sublet the premises. When tenants named on the lease move their extended family into the unit, a landlord has the right to serve a three-day notice to perform a covenant or quit. This notice would specify the paragraph number of the lease that limits the occupancy of the unit to the tenants and must state how the agreements are being breached. If the tenants don’t comply with the notice by either removing the occupants not listed in the agreement or completely vacating the unit, the landlord could terminate the tenancy by filing an unlawful detainer action. As you alluded to in your question, however, proving the existence of illegal occupants who aren’t listed on the lease can be difficult. IF the tenants file an answer to the unlawful detainer case, the landlord would have the burden of proving that people were living in the premises that were not on the lease. The landlord might even have to subpoena the neighboring tenants to testify about what they see when the so-called guests come and go. It would be a question for the judge to decide, so the more evidence you can produce, the better, as it’s basically your word against the tenants. If your tenants are on a month-to-month tenancy, you always have the option of serving an appropriate written notice of termination of tenancy.

How does Bayside Management & Leasing handle tenant complaints regarding neighbors or property issues, and what steps are taken to resolve disputes?

Unless there’s a prevailing law in your area, common sense will have to prevail. Have you reviewed the tenant’s lease as to restrictions on smoking? Has management asked the smoking tenant to close windows whenever possible or consider an air purifier or smoke away from the building? Are you as the owner receptive to the idea of prohibiting smoking in some areas? If so, a smoking ban in all public or common areas, such as elevators, hallways and laundry rooms, is a good place to start and can usually be done without the grace of local law. Meanwhile, unless otherwise stated in the lease the existing smoker probably has the right to enjoy the inside of the unit. Bayside has a no smoking policy for all of our units.

What steps are involved in preparing my property to be 'rent-ready,' and can Bayside Management & Leasing assist with coordinating necessary repairs or upgrades?

The likelihood of attracting a higher quality tenant is improved if your property is in very good condition. Since most rental homes are not “new” they are not expected to be in “perfect condition” but should be safe, in reasonably good repair, have working appliances, and most importantly very clean.
Carpets should be professionally cleaned and all debris and personal belongings removed from the home. Neutral window coverings, such as blinds should be left, preferably not curtains. Tenants generally expect some sort of window coverings to be provided for safety and privacy.

As part of our services, we will make recommendations as to what may need to be done to make the home more marketable. We can also arrange for vendors to conduct the initial work if you are not available to arrange for this on your own. If you do elect to handle the initial cleaning on your own, we can provide you with a cleaning checklist to use as a guide.

What is Bayside Management & Leasing's policy on pets and smoking, and how are these policies enforced while remaining compliant with Fair Housing laws?

Since almost 75% of households have a pet, it is advisable to consider your options carefully. We can advertise the property as “pets allowed”, “pets negotiable”, or specify certain allowable pets such as, “dogs under 25 lbs allowed”, or “no pets”. If you opt for the latter, you may be significantly reducing the universe of potential tenants.

In any case, we do not allow certain “vicious” breeds of dog for liability reasons. If pets are allowed, past landlord references are queried for any past pet problems and an additional refundable deposit is collected prior to move-in.

How does Bayside Management & Leasing ensure compliance with all federal, state, and local Fair Housing Laws and other relevant rental regulations?

Fair Housing Laws were enacted to protect against illegal housing discrimination based on “protected class status”. The intention of federal, state, and local fair housing laws is to require that all individuals be given the same treatment, the same services, and offered an equal opportunity to live in a home of their choice. In other words, the same rights as everyone else—realize that all of us fall within one or more protected classes and are all, therefore, protected under the law! Our consistent screening policies help ensure that Fair Housing Laws are fully adhered to.
Federally protected classes: race, color, national origin, religion, gender, familial status, and disability.

State and Local Protected classes: California’s fair housing laws include the following protected classes: marital status, legal sources of income, and sexual orientation/gender identity.

What is Bayside Management & Leasing's approach to routine and emergency maintenance requests, including tenant reporting, response times, and vendor management?

At Bayside Management & Leasing, we tackle maintenance proactively and efficiently, whether it’s an emergency or routine request. Our team is on call 24/7 for urgent issues, taking the burden off your shoulders and keeping tenants safe, while our online portal streamlines routine repair requests for quick, documented responses. We partner with a trusted network of licensed, insured vendors who understand rental properties, ensuring quality work at fair prices, all backed by comprehensive property inspections and a preventative maintenance program designed to protect your investment and minimize unexpected costs.

What is Bayside Management & Leasing's fee structure, including management fees, leasing fees, and any potential additional costs?

Please see our dedicated pricing table for a detailed breakdown of Bayside Management & Leasing’s fee structure, tailored to different property scales.

We understand that every property and owner’s needs are unique. We invite you to reach out to us for a free rental analysis. We’re happy to discuss your specific property, provide a tailored fee estimate, and answer any questions you may have about maximizing your rental income with Bayside Management & Leasing.

What types of properties does Bayside Management & Leasing specialize in managing?
Bayside Management & Leasing specializes in providing unparalleled service across a diverse range of residential rental properties, including apartments, condominiums, and single-family homes. Beyond residential units, we also expertly manage commercial properties and Homeowners’ Associations (HOAs).
How does Bayside Management & Leasing handle property inspections and preventative maintenance to preserve my investment's long-term value?
At Bayside Management & Leasing, preserving your investment property’s long-term value is central to our strategy, beginning with a robust program of preventative maintenance and consistent property inspections. Your dedicated property managers conduct annual maintenance inspections to thoroughly assess the property’s condition, identify any deferred maintenance issues, and discuss concerns with your tenants. During these inspections, we also ensure lease agreement compliance and meticulously document everything with photos, videos, and detailed notes. Beyond scheduled checks, we provide 24-hour emergency maintenance response and address routine repairs with urgency, ensuring your property remains clean, safe, habitable, and attractive. We prioritize transparent and complete communication, so you’ll always be informed about your property’s performance and condition, all while expertly managing homes throughout San Mateo, including Shoreview, San Mateo Park, Baywood-Aragon, and Foster City.
Does Bayside Management & Leasing offer an online owner portal for real-time access to property performance, financial statements, and communications?
Yes, absolutely! At Bayside Management & Leasing, we provide a secure online Owner Portal specifically designed for your convenience and transparency.

Through this portal, you’ll have real-time access to a comprehensive overview of your property’s performance, including:

  • Financial Statements: View detailed owner statements, income/expense reports, and year-end tax documents anytime.
  • Property Insights: Track key metrics and gain insights into your investment’s health.
  • Communications: Stay connected with us through integrated messaging and important notifications.

Our Owner Portal streamlines information, allowing you to monitor your property’s status, review financials, and access important documents 24/7, from anywhere.

What kind of financial statements and property performance reports will I receive, and how frequently are they provided?
At Bayside Management & Leasing, we’re all about complete transparency so you’re always in the loop about your investment’s performance. You’ll get comprehensive financial statements and property performance reports every month, giving you a clear, up-to-date picture of your asset.

This includes detailed owner statements, plus convenient year-end statements to make tax prep a breeze. All your reports are easily accessible anytime, anywhere through your secure online Owner Portal, so you can track your property’s financial health with total confidence.

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(650) 522-8400

Bayside Mgmt personnel are attentive and responsive to all of my needs and do an excellent job in managing my property in the Marin area. They know all the laws that relate to rented property and keep me informed. When I send them information I receive about my property they acknowledge receipt and advise me of any action taken. My manager is superb in doing her job for the company.

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What People Are Saying About Us

Google
1.0/5
Oct 12, 2025
Google - L. Dashiell
Google
5.0/5
Jul 17, 2025
Google - Nicole Humber
I met with Joseph at Bayside Management & Leasing to introduce our restoration services, and I really appreciated how kind and welcoming he was. I the team at Bayside get approached by contractors constantly, but he took the time to connect and showed genuine interest in having the right resources for his properties. His professionalism and kindness stood out something you don’t always come across in this industry. Grateful for the opportunity to connect.
Google
5.0/5
Jul 14, 2025
Google - Jim VT
Joanelle Russell does a great job handling my apartments! She is always very responsive to emails and handles problems quickly day or night, weekday or weekend. I feel honored to have her handling my property. One time she got in a scrap for me with the Marin County Tax Collector and got me a cash refund. This was above-and-beyond any contractual agreement she had. It demonstrates her good character. (Hard to find.) She has been my property manager for 10+ years, and I am not easy to get along with.
Google
5.0/5
Jun 25, 2025
Google - Joni Frasson
Happy with Bayside, particularly Joanelle Russell. She's the best!
Google
5.0/5
Mar 23, 2025
Google - Pez Nikpour
Great comminication and smooth process!
Google
5.0/5
Feb 20, 2025
Google - Thomas Harrington
Bayside has, for two decades now, always acted professionally in managing my properties. But that is not all. They interact with me on a level that is even more personal than just professional. I always get a quick and timely response to my questions and concerns, and their actions and decisions have always reflected my concern for the welfare of my client, the tenants, while still being tailored to my situation as a landlord.
Google
5.0/5
Feb 20, 2025
Google - Christian Huff
Justin and the team have been incredible in managing my investment property. Very proactive and great communication
Google
5.0/5
Jan 17, 2025
Google - Ed Heneveld
Dylan responds immediately, keeps contact with tenant, arranges repairs and other maintenance with solid workers. makes my life easier.
Google
5.0/5
Oct 18, 2024
Google - Marguerite Ann Young
Google
5.0/5
Aug 21, 2024
Google - Catherine McShane

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Bayside Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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